COMPAGNIE DE SAINT-GOBAIN : CUSTOMER ENGAGEMENT & EVENTS MANAGER (H/F)

Poste
Volontariat International en Entreprise (V.I.E) (12 mois)
Niveau d'étude
Bac+5 (Master / Ingénieur)
Métier
Marketing
Localisation
Dublin, Irlande

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Présentation de la société : COMPAGNIE DE SAINT-GOBAIN

Groupe mondial créé il y a plus de 350 ans, avec plus de 160 000 employés, présent dans 79 pays, et un chiffre d’affaires de 47, 9 MDS en 2023, Saint-Gobain conçoit, produit et distribue des matériaux et des solutions pensés pour le bien-être de chacun et l’avenir de tous. Ils apportent confort, performance et sécurité, tout en répondant aux défis de la construction durable, de la gestion efficace des ressources et du changement climatique.
Notre raison d’être “Make the world a better home” se

Missions

As part of the Saint-Gobain Group, Gyproc and Isover Ireland is seeking a VIE to join the team as a Customer Engagement & Events Manager to successfully increase customer engagement through digital platforms, customer loyalty programs & events, based on customer behavioural insights & data, that increases brand loyalty and a better customer experience.

Join our Brand & Customer Engagement team in Dublin and contribute to our mission of delivering high-quality products and solutions!

As part of the team, your role will include:
  • Customer Loyalty Program Manager: Designing and implementing loyalty programs that align with the company's goals and customer needs. Creating initiatives to engage members, such as promotions, rewards, and communication strategies. Analysing customer data to understand behaviour, preferences, and trends, which helps in tailoring the loyalty program.
  • Website Management: Supporting the development, maintenance, and performance of a company's website. Managing website content, including updates, edits, and posts, ensuring that information is accurate, relevant, and engaging. Implementing search engine optimization (SEO) strategies to improve website visibility and ranking on search engines. Ensuring a positive user experience, track website performance and work with cross-functional teams to align website initiatives with overall business objectives.
  • Creative Content Development: Developing compelling content, videos, case studies, and more. Collaborating with partner agencies to bring our documentation to life.
  • PIM/DAM Management: Overseeing Product Information Management (PIM) and Digital Asset Management (DAM) systems to optimise our processes and ensure data integrity. Helping with the integration of PIM and DAM with our brand websites.
Extra information:
This is a 12-month mission, extendable once.

Profil recherché

If you recognise yourself in the following description, don’t hesitate to apply! Attitude will be key for this position.
  • You hold Master’s degree in Marketing, Business or a related field
  • You have a first experience with digital development projects
  • Some exposure to Salesforce, any PIM or DAM system would be nice to have
  • You are curious, detail oriented and proactive
  • You are recognized for being a team player and for your adaptability to various stakeholders and environments
  • You have strong organisational skills and can manage multiple projects simultaneously
  • You have a can-do attitude and a problem-solving mindset
  • You have a good written level of English (C1 required) . Our Irish team is excellent at accommodating individuals who don't speak English as a first language, ensuring a welcoming and inclusive work environment.

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