Présentation de la société : VALEO SERVICE
Valeo est un équipementier automobile, partenaire de tous les constructeurs dans le monde. Entreprise technologique, Valeo propose des systèmes et équipements innovants permettant la réduction des émissions de CO2 et le développement de la conduite intuitive. Le Groupe a réalisé en 2019 un chiffre d’affaires de 19, 2 milliards d’euros et a consacré 13 % de son chiffre d’affaires première monte à la recherche et au développement. Valeo emploie, au 31 décembre 2019, 114 700 collaborateurs dans 33 pays, dans 191 sites de production, 20 centres de recherche, 39 centres de développement et 15 plates-formes de distribution. Valeo est coté la Bourse de Paris.Rejoignez les équipes de Valeo spécialisées sur l’activité aftermarket et révolutionnez la relation client au travers de solutions digitales !
Missions
***Join our teams mobilized to meet the challenge of accelerating electrification, to build Augmented Visibility at Valeo, also the technological revolution of autonomous and connected vehicles at Valeo!
The site of Abidjan based in Ivory Coast belongs to VALEO SERVICE Division. We are looking for a VIE Sales for 12 months.
Your challenges?
CUSTOMER RELATIONSHIP MANAGEMENT:
- You will identify the main unmet needs of customers and monitor competitive trends by product line.
- You will evaluate potential by customer, by product line.
- You will coordinate warranty claims between TechCare and the customer.
- Identify technical support needs, and propose actions in cooperation with Techcare teams.
- You will pay attention to any digital leads where Valeo might interact with the customer's systems, and share opportunities with the division's Digital team and field marketing.
- You will create a strong intimacy with the customer and continuously ensure customer solvency.
- You will contribute each month to the sales assigned to your area “globally” by “product line” and for each “customer”.
- You will negotiate with customers the assigned CAP/BOP.
- You will help improve the customer/garage/fleet database with relevant information, features and business opportunities concerning parts or tools.
- You will carry out specific surveys to support the marketing teams.
- You'll enrich distribution analysis with up-to-date information on the market, competitors and customers.
- You will prepare visits and record visit reports.
- You will constantly improve the margin mix for each product line, support the logistics team in improving direct sales costs and reducing non-quality costs.
- You will support the trader with marketing information in terms of parking, product information, market prices, sales potential, market prices, sales potential.
- You will deploy marketing actions and participate in trade fairs and shows.
- You will identify potential garage or fleet partners and promote our loyalty program.
- You will conduct negotiations with customers in compliance with the division's delegation powers.
- You will master all the arguments used to support the negotiation with the customer.
- You will constantly promote our “added value”/specialist strategy to customers.
Profil recherché
Let’s talk about you…- You are graduated from a master degree in Commerce, Sales or Marketing
- You already have experience in Commerce, Sales or Marketing (ideally in the automotive field)
- You have a fluent level of English
- You have good communication skills, have an international mindset and are open-minded to new cultures and new ways of working and thinking
- You are humble, listening, positive attitude oriented, professional, and have the sense of diplomacy
- To join a competitive group, a French pioneer in automotive innovation
- For a dynamic career with possibilities for national or international mobility, adapted to your aspirations
- To contribute to the development of greener mobility