Présentation de la société : AGICAP
En (très) peu de mots :Fondée en 2016, Agicap est une scale-up lyonnaise qui a développé un outil de gestion de trésorerie en SaaS créé pour les entreprises. Une entreprise en pleine expansion, qui compte aujourd'hui plus de 6 000 clients à travers la France, l'Allemagne, l'Espagne, le Royaume-Uni et l'Italie.
Le produit :
Agicap propose une solution tout-en-un composée de 3 modules : Agicap Cash Flow, Agicap CashCollect et Agicap Payment. Cette solution est basée sur notre technologie d'intégration de données de pointe, capable d'intégrer et de traiter en temps réel des données provenant de toutes les banques et de tous les principaux logiciels d'entreprise en Europe. Les flux financiers sont automatisés sur la plateforme, ce qui permet une gestion fiable, précise et rapide des flux de trésorerie.
Agicap gère également des opérations critiques ayant un impact direct sur les flux de trésorerie d'une entreprise : à partir de la même plateforme, les équipes financières sont en mesure de gérer, de traiter et d'optimiser leurs comptes fournisseurs et leurs comptes clients, avec des processus de paiement simplifiés et des flux de travail automatisés.
L'entreprise :
Fondée en 2016 par Sébastien Beyet, Lucas Bertola et Clément Mauguet, Agicap s'est développée pour devenir une multinationale européenne de plus de 500 personnes réparties entre les bureaux de Lyon, Berlin, Milan et Londres. À ce jour, Agicap a levé plus de 121 millions de dollars auprès d'un panel d'investisseurs internationaux, dont Blackfin Capital Partners, Partech et Greenoaks
Missions
Join our Customer Success (CS) Team, the cornerstone of Agicap's mission to support and delight our customers. Within this team, you will be part of the Data intergration expert Team, responsible for integrating client data into Agicap and ensuring seamless connectivity between their tools and our platform.Specifically, you will work with the AFT Team (Automated File Transfer) , a growing team based (and started) in our Hub in Lisbon. The AFT team focuses on integrating tools not yet connected via direct APIs using our in-house automation tool.
In the AFT Team in Lisbon you'll join a dynamic, multicultural team with representatives from all our European markets, aiming to unify as one cross-market team in the coming months. It's a great time to join!
Your responsibilities
1. Data Integration
- Act as the technical expert assisting new clients in defining the data they need to integrate and selecting the best methods.
- Guarantee the successful integration of client data, ensuring long-term satisfaction and loyalty.
- Lead meetings with CTOs and CFOs, follow up via email, and ensure everything is set up correctly.
- Continuously improve team processes and tools.
- Create documentation to facilitate knowledge sharing and onboarding within the team.
- Serve as the client's internal advocate by communicating their needs to product teams, helping prioritize new features.
- Depending on your interests and skills, you can also take on side projects to develop new solutions or processes.
- Understand the technical and financial needs of B2B clients across various sectors.
- Master tools like SQL, Python scripts, Excel, and SFTP to ensure proper connectivity between client systems and Agicap.
- Propose tailored solutions that meet client needs while managing technical constraints, always maintaining a calm and reassuring demeanor.
- Communicate clearly with internal and external stakeholders through oral and written channels to enable rapid implementation.
Why this role?
- Work with diverse stakeholders, including experts, CEOs, and cross-functional CS teams.
- Deepen your understanding of how clients operate and explore innovative ways to automate data transfers across systems.
- Be part of a startup environment in a company that has a lot of traction and is transitioning to bigger client.
- Enjoy numerous opportunities for development inside Agicap
Profil recherché
What we’re looking for- Versatile and eager to learn: You thrive on learning through experience.
- Technical background: Knowledge of any technical field will be beneficial.
- Strong organizational and communication skills: You can prioritize effectively and convey information clearly.
- Results-oriented: You focus on delivering outcomes that matter and try to be as efficient as possible.
- Fluent in French and proficient in English: You can speak perfectly French with our clients and English with your colleagues.